Event Setup

PDF tickets

Use your tickets as an opportunity to showcase your brand.

Jeff Blake
Written by Jeff Blake Updated over a week ago

Types of designs

We have three choices for design, standard custom, and DIY.

You may find our article on PDF designs for the Shopify app useful.


The standard template is the easiest to get started with. You may upload a logo, and the rest is taken care of.

Within standard, there are two ways to display the ticket:

Simple mobile friendly format

Jeff Blake-pdf

Full page ticket

Pictured below. 4 quadrants, and you can add custom content into each.

sample pdf ticket design


The custom template option gives you maximum control over the PDF. Your designer will use the template below to create a custom design. Your designer will simply design around the grey box. Do not put any design in the grey box.

design your own custom pdf ticket

Download the template: https://gm-app-assets.s3.us-west-1.amazonaws.com/Guest-Manager-Custom-Ticket-Template.jpg ​ Sample client ticket: https://gm-app-assets.s3.us-west-1.amazonaws.com/pdf-custom-sample-pdf.pdf

Please upload your finished design according to these specs: Image format: JPG Image size: 1275x1650 pixels


In beta, this option gives you the most control. You can layout each element separately, e.g. a barcode in the upper right, the attendee name in the midde, etc. We are working on a visual editor, but for now you need to create this template by specifying coordinates manually. You can give this design a try via Settings > All settings > Ticket designs > Add > DIY template

create barcoded tickets

Create a design

From the event, navigate to Design and setup > Ticket design. Follow the steps onscreen to create the design.

make barcoded tickets


Assigning different designs for each ticket type

Once the design has been created, it needs to be linked to your events’ ticket types. Navigate to your event from Events > Upcoming, and click Manage.

Click Ticket Types from the sidebar on the left.

assign custom design

Add your ticket types first if necessary.

Click the arrow dropdown next to Edit, and click Ticket Type.

edit ticket type

From the popup window, click the dropdown for the PDF Template, and find the template that you created, and click save.

Previewing your design

preview ticket design

Navigate to Tickets, create a ticket if necessary, and then click Download in the dropdown next to the ticket.