The event report summarizes attendance for a single event: how many attendees checked in, how many were no-shows, and how those numbers break down by registration type. You can open it during or after the event.
Open the report
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Open the event.
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In the Check-in report card, click the view link.
The report opens to a summary of the event’s attendance.
What the report shows
At the top, three totals summarize the event:
- Check-ins — attendees scanned in.
- No show — confirmed attendees who were never checked in.
- Total — all eligible attendees for the event.
Below the totals, the report breaks the same numbers down:
- Check-ins by registration type — checked-in, checked-out, no-show, and total counts per registration type, with an arrived percentage.
- Scans by result — a chart of valid versus invalid scans.
- Check-ins by list — attendance broken down by list, so you can see which promoter, sponsor, or source each check-in came from.
If you use tally check-in or product pickups on the event, the report tallies those too.
Export the attendee list
The report’s header buttons export the most common lists straight to CSV:
- A check-ins export — every attendee who was scanned in.
- A no-shows export — confirmed attendees who never checked in.
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A scans export — the raw scan records.
For any other slice — a single registration type, a date range, or a custom set of columns — export from the event’s Attendees list instead. Apply your filters and choose your columns there, then export; the export respects the view you’ve set up. See Exporting data.
Emailed report
When an event ends, Guest Manager can email a link to its report to the team members who have the event-report notification turned on. Set up who receives it in your notification settings.
Related articles
- Lists — group attendees by source so the report can break check-ins down by promoter, sponsor, or company.
- Exporting data — filter, choose columns, and export any attendee list to CSV.
- Attendee export and email campaigns — export the full attendee list with custom-field responses, and message attendees after the event.
FAQ
Why is the check-in total higher than the number of attendees?
The check-in total counts scans, not people. If an attendee is allowed to re-enter, each scan adds to the total — so a re-entry event can show more check-ins than attendees. The Total figure counts each eligible attendee once. To break out repeat check-ins, use Analytics → Repeat check-ins in the backend.
How do I export each attendee’s exact check-in time?
Export from the event’s Attendees list rather than the report’s header buttons. Add the check-in time as a column before exporting; the export includes whatever columns you have visible. See Exporting data.
How do I export attendees with their custom-field responses?
Use the main Attendees list in the far-left sidebar, not the Attendees tab inside one event — the main list includes custom fields. If a field is missing from the export, confirm it’s attached to the right registration type. See Attendee export and email campaigns.
How do I see every event one person has attended?
Open Contacts, find the person, and open their record. Their tickets across all events are listed there.
What does “Pass” mean in the scan summary?
A pass is a reusable, multi-use ticket — it can be scanned across multiple dates. Regular tickets are single-use for one event date. Pass check-ins are counted separately from single-use ticket check-ins.
Does the report include demographic data?
No. Guest Manager reports cover attendance and check-in, not demographics. Collect anything extra with custom fields and export it from the Attendees list.
