The Event Ticketing app has no built-in checkout bundling — there’s no setting that sells two tickets, or a ticket plus a product, as a single packaged item at checkout. The app issues tickets per line item in the order, matching each line item to the ticket it created by Shopify variant. So bundling is possible with a third-party Shopify bundle app, but only if that app leaves the original ticket variant in the order untouched.
Requirements: The Event Ticketing app installed. Checkout bundling itself comes from a separate Shopify bundle app you choose and install.
How the app decides what to issue
When an order comes in, the app looks at each line item, matches it to a ticket by its Shopify variant, and issues tickets for that variant. A line item whose variant the app doesn’t recognize as a ticket is ignored — no tickets are issued for it.
This is the rule that governs whether a bundle app is safe to use:
- Safe — a bundle app that adds a second line item (another ticket, or a product) alongside the original ticket line item, leaving the ticket’s variant unchanged. The app still sees the original ticket variant and issues its tickets normally.
- Not safe — a bundle app that replaces the ticket line item with a new custom “bundle” variant, or swaps the variant on the ticket’s line item. The app no longer recognizes the variant, so no tickets are issued for that purchase.
Test any bundle app on a real order before going live: place a bundled order, then confirm in the Event Ticketing app that the expected tickets were issued.
Don’t edit a ticket product’s options, values, or variants directly in Shopify. Changing the variant the app created breaks ticket issuance, the same way a variant-swapping bundle app does. Manage tickets from the Event Ticketing app.
Native alternatives to a bundle app
Two built-in features cover the most common reasons merchants reach for bundling, without a third-party app.
Issue several tickets from one sale
If you want one purchase to hand the buyer multiple tickets of the same type — a “pair of tickets” or a “table of 8” — use Group size on the ticket instead of bundling. Group size is the number of tickets issued for every one sold, so a single line item produces several tickets. Set it under a ticket’s Advanced settings. See Adjusting inventory and prices for where ticket settings live.
Hand out an extra item with a ticket
If you want a non-ticket item — merch, a parking pass, a drink voucher — to come with a ticket, attach it as a product pickup rather than selling it as a separate bundled product. The item travels with the ticket and is handed out and tracked at check-in. See Add-ons.
Related articles
- Add-ons — attach an item to a ticket and hand it out at check-in.
- Adjusting inventory and prices — where Group size and other ticket settings live.
- One-time event — how a ticket maps to a Shopify product and variant.
FAQ
Does the app support Shopify Bundles?
There’s no built-in bundling, and the app doesn’t read Shopify’s bundle structure — it issues tickets per line item, matching each to its ticket by variant. A bundle app works only if the original ticket variant stays in the order. One that builds a new custom variant for the bundle leaves the ticket unrecognized, and no tickets are issued.
My bundled order didn’t issue any tickets. Why?
The bundle app most likely replaced the ticket’s variant with a custom bundle variant, so the app no longer recognized it as a ticket. Use a bundle app that adds a separate line item alongside the ticket instead of swapping its variant, and re-test with a real order.
How do I sell two tickets as a pair?
If both tickets are the same type, set the ticket’s Group size to 2 — one sale issues two tickets, no bundle app needed. To pair two different ticket types in one purchase, use a bundle app that keeps each ticket’s original variant on its own line item.
Can customers pick an add-on during checkout?
Not through the app. A product pickup is fixed to the ticket by you, not chosen by the buyer (see Add-ons). A buyer-selectable add-on at checkout requires a third-party bundle or checkout app, subject to the same variant rule above.
Do discount codes work on ticket products?
Yes. Tickets are ordinary Shopify products, so Shopify discount codes apply to them like any other product. Create them in your Shopify admin under Discounts.
