What's New?

June's headline is a dashboard home for your scanning fleet — plus stronger email deliverability, a smarter CSV import, and a handful of smaller wins.

Real-time duplicate-scan alerts, more control over your scanner devices, searchable transfer and credit history, and a faster dashboard.

A roundup of the biggest changes shipped to the Event Ticketing app over the last few weeks.

A look back at the year. 2025 was less about big-bang launches and more about polish, reliability, and incremental features. Here are the highlights.

A year of foundation work. 2024 was when most of the modernization that paid off in 2026 actually got built — App Bridge v4, Rails 8, a smarter GraphQL client, a new checkout UI extension, and the backend that the rebuilt POS app would later sit on top of. Plus a handful of merchant-visible features along the way.

A look back at 2023. The year landed a steady stream of merchant-facing features — ticket tags, expiration dates, custom fields in the Shopify sync, an “allow add guests” preference — alongside a couple of UI refreshes and the usual underlying-platform updates.

The biggest shipping year the app has had in a while. The Event Ticketing app earned Built for Shopify status as one of the program’s launch-day participants, the storefront theme app extension shipped, Shopify Flow integration arrived, and a major performance overhaul moved tickets and orders to Elasticsearch. Plus a long list of smaller features and fixes.

A productive year on the heels of the January performance and design update. 2021 brought a long list of new merchant-facing features — pickups, customer-facing ticket editing, customizable booking fees, large-event support, deeper Shopify order editing — and the usual stream of polish, performance work, and platform updates.

Thrilled to announce our brand new Help Documentation portal! New getting started guides have been added. New articles will continue to be added as we strive to cover all of our features.

We’ve introduced new tools to save you time and increase productivity.

Traditionally, importing or adding new tickets/attendees has always required specifying a ticket type, such as GA, VIP, Guest, or whatever. Many clients do not need to differeniate guests by a ticket type, so to make things a little easier we now set up a default ticket type.

Barcode pool management is a powerful tool for advanced users to retain full control over how barcode numbers are issued to tickets within the system.

Many wonderful things happened, but alas, they were not documented.