May was a busy month of platform improvements — sturdier check-in, more visibility, and a quicker dashboard.
Stronger protection at the door
For busy gates, we added smarter detection for duplicate and conflicting scans across all of your devices, with real-time alerts — and an SMS fallback — so your team hears about a problem the moment it happens instead of after the fact. The result is fewer double-entries and smoother entry, even at peak.
More control over your scanner devices
- Deactivate and reactivate devices on demand, with seat limits enforced against your plan so you always know where you stand.
- A new device health view gives you a live picture of your whole fleet — which devices are online, syncing, recently seen, and running low on battery — in a table you can search and export.
Searchable, exportable history
Two parts of the dashboard graduated to proper tables you can search and export to CSV:
- Ticket transfers — view, search, and export your full transfer history, with inline row actions, replacing the old static modal list.
- Credits — every charge and top-up in one searchable ledger, filterable by added vs. charged, by what it went toward (a scan, an order, an onboarding bonus), and by date.
A pinnable sidebar
The dashboard sidebar no longer expands on hover — it’s now a toggle you control, and it remembers your choice between visits.
Clearer billing
- A “View credit usage” link appears on the out-of-credits banner, so you can jump straight to where your credits went.
- You can choose how the platform app fee is grouped on your billing.
Under the hood: speed
A broad performance pass made everyday actions quicker — CSV exports, PDF ticket generation, large dashboard tables, scanner sync, and event reports all got noticeably faster.
