Guest Manager pricing has two parts: a monthly plan fee that unlocks features and a monthly credit allowance, and a usage charge that depends on whether each ticket is paid or free. Paid tickets incur a per-ticket fee; free tickets draw from credits.
Plans
There are four plans. Higher plans lower the per-ticket fee, raise the included credits, and allow more check-in devices.
| Plan | Monthly | Credits / month | Check-in devices | Per ticket sold |
|---|---|---|---|---|
| On Demand | $0 | 0 | 2 | $1.00 |
| Planner | $49 | 300 | 4 | $1.00 |
| Professional | $99 | 800 | 8 | $0.75 |
| Concierge | $249 | 2,000 | Unlimited | $0.50 |
On Demand is free — you pay only the per-ticket fee on paid tickets and for any credit packages you buy. Prices above are in USD; see guestmanager.com/pricing for other currencies.
Paid tickets: the per-ticket fee
Every paid ticket sold incurs a per-ticket fee set by your plan — $1.00 on On Demand and Planner, $0.75 on Professional, $0.50 on Concierge. This fee covers issuing the ticket and checking the attendee in. No credits are consumed for paid tickets.
Free tickets: credits
Free ($0) tickets — RSVPs, comps, or any ticket priced at zero — draw from your credit balance instead of the per-ticket fee. Each plan includes a monthly credit allowance, and you can buy more at any time. Credits do not expire and roll over month to month. For what consumes credits and what happens when the balance runs low, see Credits and free tickets. To top up, see Buying credits.
Annual billing
Annual plans are billed upfront and deliver the full year’s credit allowance at once — a year of Professional grants 9,600 credits (12 × 800) on day one. Annual pricing per plan is lower than 12 monthly payments; see the pricing page.
Related articles
- Credits and free tickets — what credits cover and what depletes them.
- Buying credits — credit packages and how to purchase them.
- Device management and limits — how the per-plan check-in device cap works.
FAQ
Do I need a paid plan to sell tickets?
No. The free On Demand plan lets you sell paid tickets — you pay the per-ticket fee on each one. Upgrading lowers that fee and unlocks more credits, devices, and features.
Is the check-in app billed separately?
No. The iOS check-in app is included. The per-ticket fee (for paid tickets) and credits (for free tickets) cover check-in.
Are there nonprofit discounts?
No nonprofit plans are available.
Can I downgrade after a busy season?
Yes. You can move down to a lower plan — including free On Demand — between events. Credits you already hold remain on your balance.
