Build the questions you ask buyers and attendees, then use them wherever you need them.
Where to find it
Go to Settings, then Question sets. You can also open a set from Event setup on an event.
How it works
- Add: choose Add question, Add waiver or Add existing field, and move rows up or down to reorder them.
- Choose where it appears: for each place, such as the registration form, order status page, ticket PDF or check-in app, choose whether the question shows and whether it’s required.
- Choose who answers: for a custom question, pick who answers it under Who answers & storage.
- Reuse: make a set your store default, pick one for a ticket type, or give one event its own. A shared set tells you how many other events use it.
The Readiness panel at the top tells you if something still needs adding to your store before guests can see your questions.
Custom questions and waivers are on the Advanced plan and above. Name, email, photo and phone work on every plan.