New

Guests transfer tickets on the order status page

Guests can now transfer a ticket to someone else, or cancel a transfer, right on the order status page.

Guests can hand a ticket to someone else without contacting you.

How it works

  1. On the thank you or order status page, a guest chooses Transfer ticket.
  2. They enter the recipient’s name and email, then choose Send transfer.
  3. The ticket shows Pending transfer until the recipient responds. The guest can choose Cancel transfer while it’s pending.

What you need

The Order tickets block has to be on your order status page. The Store setup card shows whether it is. Transfers are available on every plan, and only tickets that can still be transferred offer the option.

Learn more