New

New Emails settings in the app

Settings now has Brand, System emails, Custom templates and Sender preferences, and on some plans each event can use its own saved email template.

The System emails page, listing emails such as Order receipt and Transfer sent, with their status

Your emails, branding and sender details now live together in Settings.

Where to find it

Go to Settings:

  • Brand, under Designs: your accent color, logo and email banner.
  • System emails: every email your store sends. Send a test, edit the wording, or turn off the order receipt’s tickets.
  • Custom templates: your library of saved email templates.
  • Sender preferences: your from name and reply-to address.

Emails for one event

Open an event and find Emails in Event setup. Choose Customize wording to change one email for that event, or Use a template to apply a saved template.

Custom templates are on the Professional and Plus+ plans, and are reviewed before they send.

Learn more