Emailing tickets as attachments (Shopify)

Note, 2026: this feature is now part of the Order receipt email, turned on under Settings → System emails in the app, and it is available on the Advanced plan and higher. The announcement below describes it as it shipped in 2020. For current setup steps, see Order receipt email.

A new feature is available for Professional and Plus+ customers: the ability to send tickets as attachments (PDF / Apple wallet) directly to the customer via email after purchase.

Learn more about the new feature here: Order receipt email (docs)

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Jeff Blake